Privacy policy
This Privacy Policy describes how COCOMII collects, uses, and shares your personal information when you visit or make a purchase from www.cocomii.com.
Personal Information We Collect
When you visit our site, we may collect certain information about your device, your interaction with the site, and the information needed to process your order. We may also collect information if you contact us for customer support.
In this Privacy Policy, “Personal Information” means information that can identify you directly or indirectly.
Device Information
Examples of Personal Information collected:
- web browser version
- IP address
- time zone
- cookie information
- pages or products viewed
- search terms
- how you interact with the site
Why we collect it:
- to load the site accurately for you
- to analyze and improve site performance
How it is collected:
- automatically through cookies, log files, web beacons, tags, or pixels
Shared with:
- Shopify
Order Information
Examples of Personal Information collected:
- name
- billing address
- shipping address
- payment information
- email address
- phone number
Why we collect it:
- to process and fulfill your order
- to arrange shipping
- to provide invoices and order confirmations
- to communicate with you
- to screen for fraud or risk
- to provide information or marketing in line with your preferences
How it is collected:
- directly from you
Shared with:
- Shopify
Customer Support Information
Examples of Personal Information collected:
- name
- billing address
- shipping address
- payment information
- email address
- phone number
Why we collect it:
- to provide customer support
How it is collected:
- directly from you
Minors
Our site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided Personal Information, please contact us to request deletion.
How We Share Personal Information
We share Personal Information with service providers to help us operate our business and fulfill orders.
For example:
- We use Shopify to power our store.
- We may share Personal Information when required to comply with applicable laws, respond to lawful requests, or protect our rights.
Behavioural Advertising
We may use your Personal Information to provide you with targeted advertising or marketing communications that may be relevant to you.
For example:
- We use Google Analytics to better understand how customers use our site.
- We may share information about your browsing activity, purchases, and interactions with our ads with advertising partners, including through cookies and similar technologies.
You can opt out of targeted advertising through the settings and opt-out tools provided by platforms such as Facebook, Google, Bing, and the Digital Advertising Alliance.
How We Use Personal Information
We use your Personal Information to:
- offer products for sale
- process payments
- ship and fulfill orders
- communicate with you
- keep you updated on new products, services, and offers
GDPR Lawful Bases
If you are located in the European Economic Area, we process your Personal Information under one or more of the following lawful bases:
- your consent
- performance of a contract
- compliance with legal obligations
- protection of vital interests
- public interest
- legitimate interests that do not override your rights and freedoms
Retention
When you place an order through our site, we keep your Personal Information for our records unless and until you ask us to erase it.
Automated Decision-Making
If you are located in the EEA, you have the right to object to decisions based solely on automated processing where that decision has a legal or similarly significant effect on you.
We do not engage in fully automated decision-making that has a legal or similarly significant effect using customer data.
Shopify may use limited automated systems to help prevent fraud, including temporary denylisting of IP addresses or credit cards associated with repeated failed transactions.
Your Rights
GDPR
If you are located in the EEA, you may have the right to:
- access the Personal Information we hold about you
- request correction or updating of your information
- request deletion of your information
- request that your information be transferred to another service
Your Personal Information may first be processed in Ireland and then transferred outside Europe, including to Canada and the United States.
CCPA
If you are a California resident, you may have the right to:
- know what Personal Information we collect about you
- access the Personal Information we hold about you
- correct, update, or erase your information
- request transfer of your information to another service
You may also designate an authorized agent to make these requests on your behalf.
Cookies
We use cookies to improve your experience on our site and to provide our services.
Cookies may help:
- remember your actions and preferences
- improve site performance
- better understand how customers use our site
Cookies Necessary for the Functioning of the Store
These may include cookies related to:
- account access
- shopping cart
- checkout
- customer login
- account updates
Reporting and Analytics Cookies
These may include cookies related to:
- tracking preferences
- landing pages
- marketing referrals
- Shopify analytics
Some cookies are session cookies, which expire when you stop browsing. Others are persistent cookies, which remain on your device until they expire or are deleted. Most cookies we use expire between 30 minutes and two years.
You can manage cookies through your browser settings. Please note that disabling cookies may affect how the site functions and may make some features unavailable.
Do Not Track
Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not change our data collection or usage practices when we detect such a signal from your browser.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
Contact
If you have questions about this Privacy Policy, our privacy practices, or would like to make a complaint, please contact us through our contact form.
